⚖️ Legal

    Terms of Use

    The rules and expectations that govern your use of Hirewand's recruitment automation platform.

    Last updated: May 5, 2026
    Please read these terms carefully. By accessing or using Hirewand — including our web application, Chrome extensions, and desktop application — you agree to be bound by the terms below. If you do not agree, please do not use the service.
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    01 — Who can use Hirewand

    Eligibility & Account Use

    Hirewand is a professional recruitment automation platform intended for use by organisations, HR teams, and individual recruiters. By using the service, you confirm that:

    • ✓You are legally permitted to use a service of this nature under the laws of your jurisdiction
    • ✓You are using the service on behalf of yourself or an authorised organisation
    • ✓You take full responsibility for the selection and appropriate use of Hirewand within your workflows
    • ✓You will keep your account credentials secure and are responsible for all activity under your account
    This agreement is void where prohibited by law. Access to the service may not be lawful in certain countries — you are responsible for compliance with local regulations.
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    02 — Resumes, profiles & data storage

    Your Data & Ownership

    Any resumes or candidate profiles you upload to Hirewand remain your property. We act as a data processor on your behalf — not as the owner of your data.

    When you register for an account, we collect basic information such as your name, email address, and company name to provision the service. Additional information about your organisation and team may be collected as you configure and use the platform.

    ScenarioWhat happens to your data
    Active subscriptionAll resume data and indexed candidate information is stored securely and accessible to your team
    Subscription cancellationAll resumes and indexed data are permanently deleted within 48 working hours of confirmed cancellation — this cannot be undone
    Candidate deletion requestIndividual candidate records can be permanently deleted by your account's data owner at any time
    Important: Data deletion after subscription cancellation is irreversible. Please export any information you need before cancelling.
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    03 — How we use cookies

    Cookies

    Cookies are small data files stored on your device by your browser. Hirewand uses cookies to maintain your session and keep you signed in securely across visits.

    • ✓Session cookies keep you authenticated while you're using the platform
    • ✓Persistent cookies allow you to auto-login on return visits via the same browser
    • ✓We do not use cookies for advertising or cross-site tracking

    Cookies are required for the Hirewand service to function correctly. Disabling them may prevent you from accessing your account.

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    04 — Plans, billing & renewals

    Subscriptions & Billing

    Access to Hirewand's full feature set requires an active subscription. Subscriptions are billed in advance on a recurring basis according to your chosen plan:

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    Monthly

    Billed once per month. Flexibility to cancel before the next cycle.

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    Quarterly

    Billed every three months as per your service agreement.

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    Annual

    Billed once per year. Best value for ongoing recruitment operations.

    For billing queries, changes to your plan, or cancellation requests, please contact support@hirewand.com.

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    05 — Uptime & maintenance

    Service Availability

    Hirewand aims to maintain 24-hour availability of its services. However, the platform may occasionally be unavailable due to:

    • ✓Scheduled maintenance and feature upgrades
    • ✓Emergency repairs or infrastructure issues
    • ✓Circumstances beyond our reasonable control

    We will always minimise disruption and communicate planned downtime in advance where possible. Hirewand reserves the right to limit usage and storage at its discretion, with or without notice.

    Limitation of liability: Hirewand shall not be held liable for any suspension, modification, discontinuance, or lack of availability of the service, to the fullest extent permitted by applicable law.
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    06 — How you may use the platform

    Acceptable Use

    Hirewand is provided for legitimate recruitment and talent acquisition purposes. You agree not to use the platform to:

    • ✓Process candidate data in a manner that violates applicable data protection or employment laws
    • ✓Collect, store, or share candidate information without appropriate legal basis or consent
    • ✓Attempt to gain unauthorised access to any part of the platform or another user's account
    • ✓Use automated means to scrape, extract, or abuse the platform's systems
    • ✓Engage in any activity that could harm the platform, its users, or third parties

    Hirewand reserves the right to suspend or terminate accounts that violate these terms without prior notice.

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    07 — When we may disclose your data

    Disclosure of Information

    Hirewand treats your information with confidentiality. We may disclose personally identifiable information only in the following limited circumstances:

    CircumstanceDetails
    Legal obligationTo comply with a valid court order, subpoena, or legal process
    Terms violationWhen your actions constitute a material breach of these Terms of Use
    Safety & securityTo protect the rights, property, or safety of Hirewand, its users, or the public
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    08 — Your responsibilities

    Indemnification

    You agree to indemnify, defend, and hold harmless Hirewand and its contractors, licensors, directors, officers, employees, and agents from and against any claims, liabilities, losses, damages, costs, and expenses (including reasonable legal fees) arising from:

    • ✓Your use of the Hirewand service, or use by any third party through your account
    • ✓Your violation of any provision of these Terms
    • ✓Your infringement of any intellectual property or other right of any person or entity

    This indemnification obligation survives the termination or expiration of your agreement with Hirewand.

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    09 — How we update this policy

    Changes to These Terms

    Hirewand may update these Terms periodically to reflect changes in our practices or applicable law. For significant changes, we will:

    • ✓Send a notification to the primary email address on your account
    • ✓Display a prominent notice on the Hirewand website

    Notice will be given at least 3 days before any updated terms come into effect. Continued use of the service after the effective date constitutes your acceptance of the revised terms.


    Questions about these terms?

    We're happy to clarify anything. Reach out and we'll respond within 2 business days.

    support@hirewand.com