Terms of Use
The rules and expectations that govern your use of Hirewand's recruitment automation platform.
Last updated: May 5, 2026On this page
01 — Who can use Hirewand
Eligibility & Account Use
Hirewand is a professional recruitment automation platform intended for use by organisations, HR teams, and individual recruiters. By using the service, you confirm that:
- ✓You are legally permitted to use a service of this nature under the laws of your jurisdiction
- ✓You are using the service on behalf of yourself or an authorised organisation
- ✓You take full responsibility for the selection and appropriate use of Hirewand within your workflows
- ✓You will keep your account credentials secure and are responsible for all activity under your account
02 — Resumes, profiles & data storage
Your Data & Ownership
Any resumes or candidate profiles you upload to Hirewand remain your property. We act as a data processor on your behalf — not as the owner of your data.
When you register for an account, we collect basic information such as your name, email address, and company name to provision the service. Additional information about your organisation and team may be collected as you configure and use the platform.
| Scenario | What happens to your data |
|---|---|
| Active subscription | All resume data and indexed candidate information is stored securely and accessible to your team |
| Subscription cancellation | All resumes and indexed data are permanently deleted within 48 working hours of confirmed cancellation — this cannot be undone |
| Candidate deletion request | Individual candidate records can be permanently deleted by your account's data owner at any time |
04 — Plans, billing & renewals
Subscriptions & Billing
Access to Hirewand's full feature set requires an active subscription. Subscriptions are billed in advance on a recurring basis according to your chosen plan:
Monthly
Billed once per month. Flexibility to cancel before the next cycle.
Quarterly
Billed every three months as per your service agreement.
Annual
Billed once per year. Best value for ongoing recruitment operations.
For billing queries, changes to your plan, or cancellation requests, please contact support@hirewand.com.
05 — Uptime & maintenance
Service Availability
Hirewand aims to maintain 24-hour availability of its services. However, the platform may occasionally be unavailable due to:
- ✓Scheduled maintenance and feature upgrades
- ✓Emergency repairs or infrastructure issues
- ✓Circumstances beyond our reasonable control
We will always minimise disruption and communicate planned downtime in advance where possible. Hirewand reserves the right to limit usage and storage at its discretion, with or without notice.
06 — How you may use the platform
Acceptable Use
Hirewand is provided for legitimate recruitment and talent acquisition purposes. You agree not to use the platform to:
- ✓Process candidate data in a manner that violates applicable data protection or employment laws
- ✓Collect, store, or share candidate information without appropriate legal basis or consent
- ✓Attempt to gain unauthorised access to any part of the platform or another user's account
- ✓Use automated means to scrape, extract, or abuse the platform's systems
- ✓Engage in any activity that could harm the platform, its users, or third parties
Hirewand reserves the right to suspend or terminate accounts that violate these terms without prior notice.
07 — When we may disclose your data
Disclosure of Information
Hirewand treats your information with confidentiality. We may disclose personally identifiable information only in the following limited circumstances:
| Circumstance | Details |
|---|---|
| Legal obligation | To comply with a valid court order, subpoena, or legal process |
| Terms violation | When your actions constitute a material breach of these Terms of Use |
| Safety & security | To protect the rights, property, or safety of Hirewand, its users, or the public |
08 — Your responsibilities
Indemnification
You agree to indemnify, defend, and hold harmless Hirewand and its contractors, licensors, directors, officers, employees, and agents from and against any claims, liabilities, losses, damages, costs, and expenses (including reasonable legal fees) arising from:
- ✓Your use of the Hirewand service, or use by any third party through your account
- ✓Your violation of any provision of these Terms
- ✓Your infringement of any intellectual property or other right of any person or entity
This indemnification obligation survives the termination or expiration of your agreement with Hirewand.
09 — How we update this policy
Changes to These Terms
Hirewand may update these Terms periodically to reflect changes in our practices or applicable law. For significant changes, we will:
- ✓Send a notification to the primary email address on your account
- ✓Display a prominent notice on the Hirewand website
Notice will be given at least 3 days before any updated terms come into effect. Continued use of the service after the effective date constitutes your acceptance of the revised terms.
Questions about these terms?
We're happy to clarify anything. Reach out and we'll respond within 2 business days.
support@hirewand.com