Key Responsibilities
1. End-to-End ERP Implementation
- Lead ERP implementation from requirement gathering to go-live and stabilization
- Work closely with stakeholders to define business requirements across functions (Production, Procurement, Inventory, Sales, Finance)
- Ensure ERP is configured to reflect real operational workflows
2. Process Mapping & Optimization
- Map existing business processes across plants and identify gaps
- Standardize and optimize processes before ERP deployment
- Drive alignment across multiple plants and product lines
3. Vendor & Stakeholder Management
- Coordinate with ERP vendors, consultants, and internal teams
- Act as the bridge between technical teams and business users
- Ensure timelines, deliverables, and budgets are adhered to
4. Implementation Execution
- Oversee data migration, system configuration, and testing (UAT)
- Identify and proactively resolve implementation bottlenecks
- Ensure minimal disruption to ongoing operations during rollout
5. Change Management & Training
- Drive user adoption across plants and departments
- Conduct training sessions for end-users
- Build SOPs, user manuals, and documentation
6. Post Go-Live Stabilization
- Monitor system performance post-implementation
- Resolve issues and ensure smooth transition to steady state
- Continuously improve system usage and efficiency
Key Skills & Competencies
- Strong understanding of manufacturing processes (BOM, production planning, inventory, supply chain)
- Proven experience in ERP implementation (not just usage/support)
- Strong project management and execution capability
- Ability to manage cross-functional teams and stakeholders
- Problem-solving mindset with the ability to handle ambiguity
- Strong communication and influencing skills
Qualifications
- Bachelor’s degree in Engineering / Business / IT
- 5–7 years of relevant experience in ERP implementation
- Prior experience in a manufacturing organization is mandatory
- Experience working with ERP systems such as SAP, Oracle, Microsoft Dynamics, or similar
Established in 2015 and headquartered in Bengaluru, India,
CIEL HR Services Limited specializes in HR solutions including permanent staffing, flexible staffing, talent assessment and development, talent engagement, HR advisory, HR managed services programs and HR platforms such as HRMS, LMS/LXP, compliance and fresher upskilling. CIEL HR was featured in the India 100 annual report of the most valuable and strongest brands by Brand Finance, a leading brand valuation consultancy, in June 2024. The India 100 by Brand Value is the result of an objective assessment of over 250 Indian brands across various sectors, including B2B and B2C. CIEL HR is the only company from the HR industry to be included in the list. The study assigned CIEL HR a brand strength rating of AA and a brand value of USD 30 million. According to the report,
“This rapidly growing brand presents a compelling future prospect.”