Job Role: System Analyst
Location: Abu Dhabi, UAE
Experience: 5+years
Roles & Responsibilities
- Analyze business requirements and translate them into functional and system specifications.
- Provide day-to-day system support, including issue analysis, troubleshooting, and root cause identification.
- Act as the key liaison between business stakeholders, IT teams, and vendors for system enhancements and issue resolution.
- Prepare and maintain system documentation such as functional specifications, process flows, and impact assessments.
- Support change management activities including impact analysis, documentation, and coordination of system changes.
- Participate in User Acceptance Testing (UAT), including test case preparation, execution support, and defect tracking.
- Ensure system changes comply with internal policies, security standards, and regulatory requirements.
- Assist in audits by providing required system documentation and supporting evidence.
Skills
- Strong experience in System Analysis or Business Systems Analysis.
- Knowledge of application support, system integrations, and data flows.
- Familiarity with IT Service Management (ITIL) processes such as incident, problem, and change management.
- Ability to analyze system logs, incidents, and performance issues.
- Strong documentation, analytical, and stakeholder communication skills.
Requirements
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Experience working in enterprise or regulated environments is preferred.
- Certifications such as ITIL or Business Analysis are an advantage.
A new age company, we are passionate about bringing a revolution in the business world. With the policy of contract staffing, we create a dexterous team that can help you reach your potential.
We also provide training solutions, to equip your employees with relevant skills. Moreover, with the help of our digital transformation, one learns to deeply engage their customers and value their personalised experience.
What makes us unique is our far-sighted vision. Eliminating short-lived gratification, we provide you with solutions that are durable and promise larger gains.
With a dynamic outset, we at epergne solutions provide you with essential training programs such as team building and skill development, for better exposure. With ever-growing globalisation, we offer you a flexible, agile and interactive structure, to reach your dreams!
We would be happy to be your friend, guide and teammate as you take your journey to establish your dreams. We assure you of a perfect support system that will help you meet the demands of the 21st century.