Software Development Engineer 2 (110539118)
Bengaluru,Karnataka,India
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Job Description
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Describe the roles in simple terms/Main responsibilities?
Operational/Functional Support , Ticket Handling, Monitoring, Problem management
� What does the day-to-day look like? What will they be working on/projects? Handling customer tickets and
escalations, Proactive monitoring
� Skills/Technical Skills/Technologies/Tools? ITIL, Monitoring Tool, Support, Java/Python, Python Scripting
� Ideal Candidate/Must-have? Excellent Communication, Critical Thinking, Investigation and Analysis
� Competencies (likely to confirm the top 3-4): Accountability, Customer Facing, Active listening,
Operational/Functional Support , Ticket Handling, Monitoring, Problem management
� What does the day-to-day look like? What will they be working on/projects? Handling customer tickets and
escalations, Proactive monitoring
� Skills/Technical Skills/Technologies/Tools? ITIL, Monitoring Tool, Support, Java/Python, Python Scripting
� Ideal Candidate/Must-have? Excellent Communication, Critical Thinking, Investigation and Analysis
� Competencies (likely to confirm the top 3-4): Accountability, Customer Facing, Active listening,
Skills
Software Development, ITIL, Java / Python, monitoring tool, support, Scripting, Communication, Critical Thinking, investigation, analysis
About ScaleneWorks
ScaleneWorks is true end to end IP led Talent Acquisition Organization. Scalene has been serving companies to smoothen the process of workforce identification, hiring and managing process since 2010. The organization thrives to achieve 100% fulfilment assurances for the clients and 200% happy candidates.
www.scaleneworks.com
2nd Floor, Attic Space Symbiosis, #268, 100 Feet Rd, HAL 2nd Stage, Appareddipalya, Indiranagar, Bengaluru, Karnataka- 560038