The Value You Deliver-
To be a successful candidate, you will be responsible for Platform support by providing required support in Splunk, NMS, Trapx NNMi DxNetops (CAPC & NFA) HP NNM, Broadcom tools , NMS, SDM, Syslogs , DxNetops ( CAPC & NFA) & Saas applications like ThousandEyes/Catchpoint/Datadog In this role, the engineer works in collaboration with team to:

� Support infrastructure and services to maximize uptime and minimize impact to customers
� Develop modules/scripts for configuration management, application build, and deployment
� Build, scale and optimize critical production systems
� Work closely with developers & network Engineering teams on projects
� Schedule and coordinate maintenance for critical systems


The Skills that are Key to this role
Technical / Behavioral
� Demonstrate sense of urgency, maturity and customer service mindset in day to day work
� Good understanding of system/network programming.
� Development skills - Python, ansible, Knowledge on GitHub, API handling.
� Integration of platforms, Working on Opensource platforms, webhooks
� Basic knowledge on Shell scripting
� Knowledge on AWS resources and its usage.
� Resolving JIRA/Sprint Stories as per internal SLA�s. Handle additional backlog volume based on the situation � Lead from the front
� Providing On Call Support and Stepping up to cover any gaps during holidays, vacations & last-minute unforeseen situations
� Work with Scrum Master and Product Owner to ensure backlog is maintained at a healthy rate
� Effective communication skills, both written and verbal
� Ready to work in a fast-changing environment
� Excellent Communication and presentation skills.

The Skills that are Good To Have for this role
� Ability to carry out monitoring and performance analysis
� Knowledge in Agile Project Management Methodology
� Strong analytical and interpersonal skills
� Proficient with engineering methodologies and best practices